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J
JoeBevCPA
Level 1
March 16, 2025
Question

How to unlock a return that says it is in use by another user. I am the only user.

  • March 16, 2025
  • 1 reply
  • 8 views

I am the only user, why is it locked by ANOTHER USER?

This topic has been closed for replies.

1 reply

George4Tacks
George4Tacks
Level 15
March 16, 2025

https://accountants.intuit.com/support/en-us/help-article/system-responses/troubleshooting-proseries-use-another-user-error/L97kMJFS6_US_en_US?uid=m8bsq74h$srcG4T

If this does not do it. I would close the program and restart the computer.

If that don't work, call support tomorrow.

Answers are easy. Questions are hard!
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