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Level 3
February 23, 2025
Question

How to report support representative?

  • February 23, 2025
  • 2 replies
  • 7 views

How to report support representative who muted himself pretending to look something up with zero intent to answer my question to clock his time as he approached the end of his shift? What is the best way to escalate something up the chain at Intuit, or is there no such thing? 

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2 replies

IRonMaN
Level 15
February 23, 2025

You could always post your issue here to see if someone can help

Slava Ukraini!
Level 8
February 23, 2025

Of course, if you ask something stupid, we will mute you!

IRonMaN
Level 15
February 23, 2025

You have a mute button?  They took mine away after my last trip to the principal’s office.

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
February 23, 2025

Your last 3 posts here have been complaining about support yet you continue to call them?

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Taxprohere
Level 7
February 23, 2025

I'm wondering...

how did you know it was the end of his shift?  Can people in poor villages afford a mute button?