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Level 3
December 30, 2022
Solved

How to open Intuit Proseries 2019.

  • December 30, 2022
  • 2 replies
  • 38 views

I am getting a browser error when I try to open a 2019 tax  return.

 

 

This topic has been closed for replies.
Best answer by George4Tacks

Often, this error can be resolved by updating your ProSeries software to the latest version:

  1. Open ProSeries.
  2. From the Update menu, select Update Installed Products.
  3. ProSeries will begin downloading any pending product updates.
  4. When the download is complete, click Install Now to apply new updates.

After updating, re-license ProSeries:

  1. Open ProSeries.
  2. From the Tools menu, select License Products.

2 replies

George4Tacks
Level 15
December 31, 2022

Often, this error can be resolved by updating your ProSeries software to the latest version:

  1. Open ProSeries.
  2. From the Update menu, select Update Installed Products.
  3. ProSeries will begin downloading any pending product updates.
  4. When the download is complete, click Install Now to apply new updates.

After updating, re-license ProSeries:

  1. Open ProSeries.
  2. From the Tools menu, select License Products.
Answers are easy. Questions are hard!
Level 7
January 1, 2023

Go to the Window icon. Look for the Proseries application for 2019. Look for Update Repair Tool. Follow the prompts and it will fix it. I just did it. I remember when I called Proseries before they told me to do that. Thank you and have a great day. 

Level 2
December 31, 2022

I am getting a browser error when I try to open a 2018 tax  return

Jim-from-Ohio
Intuit Community Champion
December 31, 2022

try the steps outlined above

Level 2
December 31, 2022

that still doesn't work