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Level 3
February 20, 2022
Question

HOW TO DELETE A CLIENT IN PRO SERIES

  • February 20, 2022
  • 2 replies
  • 16 views

How do you delete a client  Pro Series

This topic has been closed for replies.

2 replies

IRonMaN
Level 15
February 20, 2022

Highlight the client in homebase and hit the delete key on your keyboard

Slava Ukraini!
dlr1234Author
Level 3
February 20, 2022

Not enough detail for this dummy. I highlighted the client, went to homebase selected home base maintenance takes me to 21data which takes me to homebase maintenance to add, delete, or update but they are not hi=-lited and wont perform. So what am I missing?

Level 10
February 20, 2022

In any homebase other than the efile homebase

  • Click on a client name
  • Right Click brings up a menu
  • Select delete from that menu
Level 2
August 2, 2023

I called and this was solved. In the upper left corner there is a dropdown menu. If you are in "EF center" it will not activate delete or other options. You must choose "All Tax Returns". 

Then select and right click as before and the options are active. 

 

Hope this helps. Worked for me