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Level 2
February 8, 2025
Solved

How do I retrieve Homebase E-file view? It is completely blank after I selected Reset Current View.

  • February 8, 2025
  • 2 replies
  • 16 views

Homebase E-file view is completely blank after I selected Reset Current View. I cannot E-file anything!

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Best answer by kwaggoner

Problem solved.  Spent over an hour with tech support and tried many things.  She finally changed the name of the Homebase file under program files.  Then went to Re-check and clicked on Fix.   The Fix option should have worked without changing the name of the programs file. 

2 replies

Just-Lisa-Now-
Intuit Community Champion
February 8, 2025

Closed the program and restarted?  Still the same?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
kwaggonerAuthor
Level 2
February 8, 2025

Yes still the same

Taxprohere
Level 7
February 9, 2025

Try Homebase Maintenance under Homebase tab?

kwaggonerAuthorAnswer
Level 2
February 13, 2025

Problem solved.  Spent over an hour with tech support and tried many things.  She finally changed the name of the Homebase file under program files.  Then went to Re-check and clicked on Fix.   The Fix option should have worked without changing the name of the programs file.