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M
mjbyoung
Level 2
October 14, 2025
Question

How do I cancel renewal for 2025?

  • October 14, 2025
  • 4 replies
  • 16 views

I will not be doing taxes for the 2025 tax year. How do I cancel the renewal for ProSeries Basic?

4 replies

Jim-from-Ohio
Jim-from-OhioIntuit Community Champion
Intuit Community Champion
October 14, 2025

Have to call customer support.

    M
    mjbyoungAuthor
    Level 2
    October 14, 2025

    Thank you, Jim. I looked everywhere in my account and couldn't find it. I will call them...thanks again!

      J
      judys3
      Level 6
      October 14, 2025

      You are so lucky! 

      But yes call customer support to cancel. 

      dascpa
      dascpa
      Level 11
      October 15, 2025

      Agree with the calling Customer Support. Other practitioners on this board have said they did not have much luck with that. I'd also consider removing your credit card from your Intuit account. Tougher to get the money back later if the agent doesn't do their job than to not have it charged at all.

        R
        rcooley25
        Level 7
        October 18, 2025

        Dont pay for it and you will be surprise how quick it will get cancelled.

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