Level 15

Question

Honest to God, why do we bother posting?

Forum|Forum|3 years ago
February 24, 2023
8 replies
96 views

At the risk of being sent to the principal's office one final time, do any of these Nobel Prize candidates actually read what was posted previously about the issue they are having? The 1099 post was the epitome of this amazing phenomenon. I've seen it happen over and over but that was a classic. You post to a thread that has 1500 previous responses, 900 of which provide help with the issue but yet it's like playing whack-a-mole ---------------- "I can't get my software to work, does anyone know why". Honest to God, there is no hope for humanity 😭

ProSeries Professional

This topic has been closed for replies.

IRonMaNAuthor

Level 15

As a side note, I feel better now. Sometimes you just have to let these things out or you will explode -------- and my wife will get mad at me if I explode and make a mess in the office. 😰

Slava Ukraini!

Camp1040

Level 10

Just think about Sven and the 4X2 story.

IRonMaNAuthor

Level 15

Camp - after your post, for some strange reason I thought of this oldie:

Ole, Sven and Lars die in a tragic Lutefiskcanning accident. They are met by God on the stairway to heaven.

God says, "There are 3,000 steps to heaven. It's very serious up there. I'll tell you a joke on each 1,000th step you reach. If you laugh you go to hell."

So they start walking and reach to the first 1,000th step. God tells a joke, Lars laughs out loud and goes straight to hell. Ole and Sven look at each other nervously.

On the 2,000th step God tells another joke, Sven tries his best but laughs and goes straight to hell.

On the 3,000th step God tells the last and best joke, Ole doesn't laugh and proceeds to the gate.

Suddenly, Ole bursts out laughing hysterically. God asks, "What are you laughing about?".

Ole replies, "Oh dat's funny. I yust got da first yoke!".

Slava Ukraini!

dkh

Level 15

Yes !!!!!! I feel the same. Thought I was just being crabby after a long week.

abctax55

Level 15

But...but... the majority of those posts were from Turbohhhhhhtax DIYers.

Locking the barn door would stop a lot of 'em. But the folks that did actually appear to be taxes for clients that just COULDN'T comprehend the basic answer of 'it ain't necessary to enter all the 1099's) scare the h*(( out of me. And also makes me wonder about the state of this profession.

HumanKind... Be Both

IRonMaNAuthor

Level 15

It ain't just the Turddddos. Over the years there have been multiple times that people would be in tears because their software won't work and the post right above their tear stained letter has the solution. And those people are scary. I'm guessing if you locked the barn doors, the cows and chickens still would come in but a lot of those top tier tax preparers would be standing outside wondering how in the world the chicken got the door open.

Slava Ukraini!

Skylane

Intuit Community Champion

Years ago, in a previous iteration of this place, our hosts had some sort of automatic recycling of unanswered posts technology that reposted old as new........... sorry for bringing back the ugly memories....

I remember having a lengthy (somewhat more than mildly disparaging) reply that I copy/pasted to each instance (along with the dreaded thumbs down).

The conspiracy theorist in me thinks this could be another plot

...............Wondering why there were no Super Bowl commercials for ProSeries & Lacerte

If at first you don’t succeed…..find a workaround

PATAX

Level 12

They need to invest in a quickfinder, the taxbook, and a US Master tax guide. CPE may also help.

IRonMaNAuthor

Level 15

But who is going to read those to them? They can't read what we tell them so how are they going to read a real book?

Slava Ukraini!

R

rcooley25

Level 7

No hope. That is why we have fireball.

IRonMaNAuthor

Level 15

Please don't bring up Hope. I think she is still waiting for a phone call.

Slava Ukraini!

T

taxes96786

Level 8

This is the reason why I recommend Pub 17 etc so much. Do your own research. I am here to help with real issues that I have had experience and success with, not to answer the questions that are easily solved with the right research.

abctax55

Level 15

Especially helpful is recommending Pub 17 for state tax issues.....

HumanKind... Be Both

IRonMaNAuthor

Level 15

There are times I really want to be like so many others here and not read those posts. But it's like driving by a 30 car pile up --------- you can't help but look at the carnage. 😬

Slava Ukraini!

M

MEInc

Level 2

My thanks to those of you who have lightened my mood today with your communications about the poor responses from Pro Series support. I have been beyond frustration with form instructions that tell you to check the box, but there is no box. Or to attach a pdf (1120S) of schedule B-1 when it is already part of the return with all of the information on it. Or the instructions on how to edit a K-1 shareholder letter, but it does not make any change in the format of the letter...and those are just a few of the issues.

I began using Pro Series in 1990 and believe that this year may be my last. The amount of time spent attempting to complete forms that should self populate, time with text support, dealing with K-2 and K-3. Time to find software that works and has responsive tech support for issues that should have been dealt with in programming.

PATAX

Level 12

Thanks for posting this. If more people would do this then maybe changes could be made. But many people are not even registered for this forum. I have a colleague, Very knowledgeable, that has issues and I tell him to come on to this forum and post, but he doesn't want too. Instead we get diluted with do-it-yourselfers and God knows who else who sneak on to this forum and infest it.

IRonMaNAuthor

Level 15

"If more people would do this then maybe changes could be made"

I've been here since before dirt. Nothing ever changes -------------------- unless Intuit can make an extra dime to make their shareholders happy. Lots of promises. Lots of "I'll pass it on to the team". But they do try to spruce this place up every so often to make it pretty to make the Turdddotaxxx visitors feel welcome.

Slava Ukraini!

sjrcpa

Level 15

Where's that Scream picture?

It is a portrait of me right now.

The more I know the more I don’t know.

IRonMaNAuthor

Level 15

Here you go

Slava Ukraini!

abctax55

Level 15

Jeff.... that picture needs 'fixing'. Susan's hair is purple now.

HumanKind... Be Both

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