home base view ef center error

Forum|Forum|1 year ago
May 19, 2025
2 replies
13 views

In home base view, ef center, under tax due column it shows $0 due for federal 1040 when there is a balance due for recently finished return. Colleague called me and noticed the same thing. I think this just happened with last update.

ProSeries Professional

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Best answer by IRonMaN

As long as the actual return shows the correct refund or balance due, I don't lose a lot of sleep over what shows up in the EF homebase display.

IRonMaN

Level 15

I don't ever look at that column in the EF homebase but I did look out of curiosity. I noticed that I have amounts in most of mine that I have worked on at some point, but I did notice I have one that has a refund coming that is blank instead of showing any dollar amounts.,

Slava Ukraini!

PATAXAuthor

Level 12

Ironman, did you just finish that return?

IRonMaN

Level 15

No, but I opened it up after seeing the column blank and it was still blank after I had opened the return.

Slava Ukraini!

T

taxdoer

Level 3

I just noticed this happening to my returns today. I had a client mailing a check for federal balance due and it is showing zero owed in federal on efile. Called proseries and the man helped me but said it was a glitch. I am hoping the return shows up correctly when sent to IRS. Strange my Kansas is showing up. the proseries man said as long as the return shows the balance due correctly nothing to worry about but it still makes me anxious.

IRonMaNAnswer

Level 15

As long as the actual return shows the correct refund or balance due, I don't lose a lot of sleep over what shows up in the EF homebase display.

Slava Ukraini!

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