Has anyone else had trouble with IRS not recognizing a return that was e-filed and accepted on January 23, 2023?

Forum|Forum|3 years ago
February 16, 2023
2 replies
19 views

I e-filed a return on January 23, 2023 and it was accepted on that same day. Now when we go to the "Where is my Refund" on the IRS site it says they don't have any information about it. We have checked and rechecked to make sure there is nothing wrong. Yikes and help!!!

ProSeries Professional

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Best answer by rbynaker

I would try calling eServices to see if they can locate the return based on your submission ID. I think their number is 866-255-0654.

I personally don't file anything in January. Too many years with bugs in the system and/or too many clients who "Columbo" me a day or two after efiling. "Just one more thing . . ." I'm not sure how people can "forget" that they had another job last year but somehow they do!

Just-Lisa-Now-

Intuit Community Champion

WMR isnt always completely reliable, but its possible it got pulled into ID verification or review and it wont show up on WMR until it moves further into processing. If youve got a submission ID on the Form 9325, theyve got it...somewhere.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

PATAX

Level 12

Always a good idea to save the thumbs up slips that intuit prints when the IRS and State received successfully the returns and when they accept the returns

rbynakerAnswer

Level 13

I would try calling eServices to see if they can locate the return based on your submission ID. I think their number is 866-255-0654.

I personally don't file anything in January. Too many years with bugs in the system and/or too many clients who "Columbo" me a day or two after efiling. "Just one more thing . . ." I'm not sure how people can "forget" that they had another job last year but somehow they do!

caroljoAuthor

Level 5

Thank you. I should remember next year to hold up a little while longer to e-file some of these returns. I HATE doing amendments. I will try your suggestion to call.

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