Has anyone else experienced returns printing only PARTS of some pages?
Throughout season, I've had this weird printing problem -- on about Page 20 of many returns (especially those including California Forms 540), the returns start printing only portions of each page. I will get the basic text of a given page's form, but all of the data input onto it just doesn't print out. I have to close Acrobat and reopen it, and print only a few pages (sometimes just ONE) at a time. And every now and then, I have to completely restart the computer to clear the problem.
I've called Proseries help, and they say no-one else has reported the problem. I've spoken to Brother (I have a laser MFC-L5850DW), and they correctly point out that the printer is not experiencing any problems with any other documents besides my tax returns created in Proseries.
I've ended up wasting a LOT of paper, having these "zombie pages" print out half-full. It's been a real drag, and I never had this problem any other year.
