Getting message: This action cant be completed because the underlying service is taking longer to respond

Forum|Forum|2 years ago
March 10, 2024
3 replies
19 views

I can't get into my software and am getting the message:

This action cant be completed because the underlying service is taking longer to respond

Does anyone have any solutions? Customer support is closed today.

ProSeries Professional

P

poolcleaner

Level 8

Try rebooting your computer particularly if there are a number of apps or pages open. It worked for me a few days ago when I received the same message. If that fails, try waiting for a few minutes.

J

jamiemajniAuthor

Level 2

Thanks. That actually worked...in a way.

I tried shutting it down once with no success. Then did a hard shut down by pressing my power button 10 seconds 2 times in a row and my system did some kind of recovery.

I appreciated your response.

Just-Lisa-Now-

Intuit Community Champion

I get this message often when my cloud backup is running and scanning the ProSeries data files. Ive started only backing up once at the end of the day to eliminate the hassle.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

J

jimm

Level 3

I had the same issue and found a solution. If you go into control panel > programs > program and features and look for the app "2025 ProSeries Share Components" and then do a right click and do a repair. Then restart your computer. This fixed the issue for me.

(simply restarting the computer without doing the file repair above did not fix this)

P

peg

Level 3

Thank you!

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