its a known issue, the workaround seems to be if you quickzoom to the W2G summary (button at the top of the W2G worksheet), for some reason that syncs it up and the figures will flow.
I'm input w2g forms right now and it is working - after each batch of 4 I hit F9 and F10 (calculate and save) and I see them on the 1040 and schedule 1 - also my refund monitor amount is changing with each input.
You have the most recent updates to the program? Try refresh homebase or repair updates and try again.
Since early January the W-2Gs have been hit and miss. It works for some folks and not for others. For those that shouldn't buy a lottery ticket today, they need to follow Lisa's advice.