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Level 2
September 8, 2020
Solved

Form 8879-no ERO Signature

  • September 8, 2020
  • 6 replies
  • 93 views

I do not see the ERO signature on the form 8879. The print preparer name on form is checked. How do I get the signature of the ERO on the form 8879?

Thank you

This topic has been closed for replies.
Best answer by TaxGuyBill

Are you using the "Practitioner PIN" method (see bottom of the 8879)?

If so, read the paragraph in that section of the 8879.  You'll see it is signed.   🙂

6 replies

Just-Lisa-Now-
Intuit Community Champion
September 8, 2020

I use a pen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15
September 8, 2020

Are you using the "Practitioner PIN" method (see bottom of the 8879)?

If so, read the paragraph in that section of the 8879.  You'll see it is signed.   🙂

Level 3
January 4, 2021

Can you explain in more detail? Not having to sign with a facsimile or printed name would be great, but I just do not see it. Seems to me Part III requires a signature to certify the PIN, it can't be signed with only a PIN. I find this to be a problem in Proseries, same as the OP.

Assuming use of the Practitioner PIN method, Part III requires the signature of the ERO, where he/she is certifying the ERO EFIN/PIN used to electronically sign the return. I don't think the EFIN/PIN by itself is a valid signature of the ERO on Form 8879 if that is what you are saying? The EFIN/PIN is the electronic signature for filing, but the 8879 has to be manually signed, or signed using one of the alternative procedures in Notice 2007-79, to certify the EFIN/PIN used in the efiled transmission. 

Publication 1345 says the ERO "must also" sign with a PIN, just like the client, but this is referring to the signature of the electronic return originator attesting to the ERO Declaration, and if applicable signing as return preparer. This is not the same as the certification of the EFIN/PIN itself, which is accomplished by signing the 8879.

In other words, the ERO must sign the return electronically with a PIN. But the 8879 still has to be manually signed, or signed using one of the alternative methods (either a facsimile of ERO signature or printed name) to certify that the PIN used to sign the return is valid.

I cannot seem to get the ERO signature to print in Part III, which I see as a serious issue. 

 

itonewbie
Level 15
January 5, 2021

@kre  On the F.8879, your name should be printed on the preparer signature line by default, just like on the tax return.  Your printed name, just like on any paper-filed tax return, is recognized as your electronic signature according to published IRS guidelines and is, therefore, compliant with the regulations.

---------------------------------------------------------------------------------Still an AllStar
March 21, 2022

Check the box for Print Preparer Name (Found in Tools > Options > Firm/Preparer Info) as a workaround for skipping a manual signing or using a digital signature tool.
Please add this to the ProSeries Idea Exchange and post the link to the idea in this thread for others to find.
Thank you for your comments, I've passed this feedback along. 

Level 4
March 21, 2022

Thanks for your reply Gabi.

I've taken that step years ago, but that change only prints the preparer's name in the signature block at the bottom of Form 1040.  It does not write the name on the ERO Signature Line on Form 8879.

And even if it did, that is not a legal signature.

Sorry, but unless I'm missing something, this is not a solution, nor is it a workaround.

Thanks,

Tim

Level 3
March 21, 2022

As Tim has said already, Gabi's solution does not work (unless they just made a change to it). How old is this thread, at least two years and absolutely nothing from Intuit that addresses the issue accurately.

Note that if Gabi's solution actually printed the ERO's name on the 8879 (and any applicable state form also), that would be an acceptable solution. If the software could print the ERO's name on the 8879 that would clearly meet the requirements of Notice 2017-79 and we would put an end to this thread.

Level 7
March 21, 2022

I do not know what Intuit system some of my fellow preparers are using who have responded to this post but there is a line right at the bottom of form 8879 where the ero manually signs his or her name.

Level 3
March 21, 2022

rcooley25  I think you're missing the point.  We are using e-signature as provided (and sold at a high price) by Intuit.  Yes it's true we could print the form and manually sign it.  But we are using e-signature for a reason.  What you're suggesting has already been discussed and lamented in this thread.  We don't want to send out the 8879 for our clients to e-sign, only to have to print it out after they sign, manually sign and date it ourselves, and then scan it back into our digital files.  What a waste of time and paper.  We want the functionality to either (a) just have the ERO name automatically printed on the 8879 (which is allowed by the IRS), or (b) have the e-signature process routed to the ERO as well so the ERO can be part of the e-sign process.  

So, what you're suggesting as the solution, is not a solution at all, and is in fact the whole problem.

Level 4
March 21, 2022

I'm going to guess that this is a ProSeries Basic issue which is why nobody cares.

Am I right?

Tim

Level 2
February 21, 2023

I just spoke to three different representatives at ProSeries about the signature not being printed. It is my understanding that the ERO's EFIN/PIN on the 8879 is the ERO signature. 

According to the IRS:

https://www.irs.gov/e-file-providers/self-select-pin-method-for-forms-1040-and-4868-modernized-e-file-mef

"What is an ERO PIN?

The ERO PIN is the ERO's electronic signature. For consistency, each ERO is encouraged to use the same 11 numbers for their ERO PIN on all returns for this filing season. The first 6 positions of your ERO PIN must be your EFIN and it must match the EFIN in the Submission ID. You may select any 5 digits except all zeros for the next five positions. It does not take place of the taxpayer's PIN. A taxpayer PIN is also required."

 

Level 3
February 21, 2023

I'm sorry to say, but I think that's simply incorrect.  And I think all three Intuit representatives are wrong too.

First off -- Intuit is inconsistent, because in their higher-tier software, Lacerte, they allow the printed preparer or ERO name on the 8879, even though the ERO PIN is already present.  So if what those reps said is true, then why do they allow it in Lacerte?

Second -- it is the signature for the e-file transmission itself, not the 8879.  Think about it.  Taxpayers have to sign the 8879, even through the taxpayer PINs are right there on the 8879.  Do their pins act as their signature?  No.  Basically they are saying "this PIN will be used in the software as my signature for transmission purposes, and I'm signing off on that fact."  EROs have to basically do the same thing.

The Intuit reps are wrong. As has been pointed out in this thread, it does not meet the IRS qualifications.  They simply don't address the issue.

And just for argument's sake -- Even if they were right, they allow the option in Lacerte, so why can't they just allow the same option in ProSeries.

The way Intuit has handled this matter has been embarrassing.

Level 3
February 21, 2023

taxbigman is correct, Proseries is just completely lost on this issue after years of having the correct info laid out for them right here in this thread. The PIN is not a valid signature on the Form 8879, it is what is being validated BY THE signature that is required on the 8879. Read 2007-79 discussed to death above, it is not confusing and clearly states that a signature in one of the specified formats is required on every 8879. The PIN is not one of the allowed formats. Handwritten, typed, stamped, computer generated etc. are all acceptable, but blank is not.

Level 2
March 24, 2023

Following back up on this thread and it does not look like Intuit has actually fixed the problem. We were very frustrated as we bought the DocuSign but then were still having to download and sign manually. This week after hours wasted we found a workaround for the problem of the 8879 not having the name printed:

When you are in the eSignature dashboard you have the option of including "Other document for signature." We printed a blank page in a word document as a pdf document and labeled blank signature form. Browse and find where the document is saved on your computer and DocuSign will bring it in as a document to be signed. Rearrange the document order so it is the last document again as it is just a blank page. 

NOW THE DASHBOARD WILL ALLOW YOU TO GO INTO DOCUSIGN MANUALLY. You can then enter in the ERO name and date signed like a rubber stamp. Send the document for signature and now it will have the appropriate printed signatures.

This is not the ideal way of having to go about getting this signed, but Intuit is not fixing this issue. This is just a way of getting into the DocuSign program to print the ERO name manually before sending out. During tax season every hour counts and hoping this saves some of you some time if it works.

Level 3
March 24, 2023

Agreed - correcting this basic item is completely a non-existent priority for them considering the age of this thread + the number of responses.

I tried PS e-Signature but didn't like the functionality, the way it confused clients and the "use it or lose it" buy feature since envelopes expire at the end of every year.

I used DocuSign integrated with SmartVault for a few years but found it expensive (even without having to pay monthly licensing fees since apparently that is a benefit of SV) and regularly had clients of all ages struggle with the challenge questions, particularly the college kids who didn't have a credit history.  Then they would have to wet sign anyway and reload to the portal - which was painful and would delay the process.

This season I switched to Encyro and though it is not integrated directly with PS or SV, it has made a WORLD of difference. MUCH less expensive--particularly on the KBAs--no "use it or lose it", verification by text, and clients are not struggling with it. I digitally sign it as well.  It's a small learning curve, but very very worth it for the cost savings and removing friction in the signature process with clients.