Skip to main content
Level 2
July 20, 2023
Question

Form 2441

  • July 20, 2023
  • 4 replies
  • 26 views

Dep Care Amt on W-2.  No dependent care for 2441. Return will not EFILE.  Form 2441 cannot be deleted.  Is there a work-around to allow for EFILE?  It worked earlier in the season, but not now.   Standing by.

Thanks in advance for a "fix".  Really do not want to mail return.

 

This topic has been closed for replies.

4 replies

Level 4
July 20, 2023

Following

Having the exact same issue that has popped up while trying to amend the original return for an unrelated matter. 

Client had DCB in Box 10 W2 and now Proseries is looking for 2441 info that doesn't exist.

sjrcpa
Level 15
July 20, 2023
Just-Lisa-Now-
Intuit Community Champion
July 20, 2023

I think the 2441 has an issue all around, Im getting a weird rejection for one

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/weird-2441-rejection/00/268501

@1569  looks like the 2441 does have an issue, its not just my rejection problem.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 4
July 20, 2023

I agree there is a problem with the program relating to Form 2441.

I am trying to amend a return unrelated to form 2441 but even the original accepted return is now showing me 2441 errors looking for provider information that doesn't exist. TP had W2 DCB Box 10 that was not used and therefore added back to income.

***WORKAROUND ALERT***

I turned off the error checking when I efiled the return and it was accepted.

July 20, 2023

We are currently unable to replicate this situation, we'll need to verify with a client file. Contact ProSeries so we can take a deeper look. 

How to contact ProSeries 1-800-434-6818

How to sanitize a client file in ProSeries

Thanks for your patience, I will update this thread if I get more details on this.