FinCen BOI tried to tried to file for myself

Forum|Forum|2 years ago
January 14, 2024
4 replies
18 views

tried twice.. both times did not go through.. error message had something to do with the drivers license that I uploaded.. first time I had my drivers license saved as two words, drivers license.. looked up the help for that line and said the attachment file name cannot containt spaces. changed the name of the attachment to driverslicense. resubmitted.. still would not go through.

ProSeries Professional

PATAX

Level 12

wow...if this isnt easy for cpas, what will happen when business owners try to file for themselves? didn't they have all this time to make it user friendly? smh.

Jim-from-Ohio

Author

Intuit Community Champion

no help phone number.. i tried a third time. this time i tried to upload the pdf version of the application.. got rejected again. this time with an error message that really was not helpful at all:

Submission Failure

Submission Tracking ID: BOIR240114y65a3e99f1

Uh-oh! We were unable to process your submission. Please try resubmitting.

If you continue to receive this message, please contact the FinCEN Contact Center (fincen.gov/contact) for assistance. (Error code: SF108)

Go back to the submission page

Jim-from-Ohio

Author

Intuit Community Champion

found a help contact page: https://fincen.gov/contact

I sent them a message.. I then called them.. you know.. via phone.. to a number that they list, 800.767.7825 and i got a message referring me to a webpage and a message how they cannot respond to phone calls at this time!

BobKamman

Level 15

Is your DL a jpg or pdf? Or some other format? Do they say what they accept?

Jim-from-Ohio

Author

Intuit Community Champion

An attachment to a BOIR cannot be larger than four (4) megabytes of data and must be in one of the following formats: JPG/JPEG, PNG, or PDF. Only one (1) attachment file may be added per company applicant. Attachment file names should not contain spaces, and can only contain letters, numbers, or the following characters !@#$%()_-=+[]|;~

Jim-from-Ohio

Author

Intuit Community Champion

is 156 KB smaller than 4 megabytes?

IRonMaN

Level 15

I was going to give ours a try this morning. Something tells me I might want to wait a bit longer.

Slava Ukraini!

PATAX

Level 12

@IRonMaN maybe wait until November or December. On second thought, maybe not, since many people will be trying to file at that time and I could imagine how many phone calls they're going to be getting.