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Level 3
January 30, 2024
Question

Federal Final Review Error

  • January 30, 2024
  • 2 replies
  • 10 views

It is showing 1 Error when running the Federal Final Review.  However, there is no error when I click on the next button.  I tried to e file anyways and it wouldn't let me saying I had to fix the error.  Any thoughts?

Brian

    This topic has been closed for replies.

    2 replies

    IRonMaN
    Level 15
    January 30, 2024

    You need to click on that your PTIN has been verified:

    At the top of this page:

    If you are unable to efile a 1040 return, please ensure your product is updated as of today (1/30/2024). An update is available to address the PTIN issues. See How to update ProSeries software.

    Slava Ukraini!
    BrianroeAuthor
    Level 3
    January 30, 2024

    That worked.  Thank you so much.

    Brian

    IRonMaN
    Level 15
    January 30, 2024

    You betcha!

    Slava Ukraini!
    Level 2
    January 31, 2024

    Federal Final Review -1 error

    Had this same problem yesterday. Spent 45 minutes on phone with tech support, they requested a “sanitized” version of return, only to disconnect me. Didn’t have the courtesy to call me back! POOR SERVICE!

    Today, spent 2 hrs & 4 minutes with tech service. 2 smartlooks, 1 sanitized version, 1 repair update, removed W2 & 1099 & reinput, review of all active forms/schedules line by line, 2 reps including 1 tier above the first rep (supervisor?) AND 1 completely NEW file & reinput all source documents.  PROSERIES could not find the problem! POOR SERVICE, POOR TRAINING, NICE, BUT INEPT REPS, POOR & CORRUPTED CODING! HELP… PHIL

    CODING!