Fast Path validation check

Forum|Forum|3 years ago
February 2, 2023
1 reply
17 views

I see this has happened to others in prior years. When I try to e-file, I get the message "Feature requires Fast Path validation check - connect to internet". I am connected to the internet - I have already e-filed 4 returns - my license has been validated under Tools and it is current. Help!!!

ProSeries Basic

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

Heres what Intuit says about it, https://proconnect.intuit.com/support/en-us/help-article/assets/resolving-fast-path-errors-proseries/L1ppVU1SJ_US_en_US?uid=ldn8ap78

You may need to Repair Updates, rather than just Update Products. Go to the Windows Start menu and find ProSeries 2022, under it will be a Repair Updates option, try that.

Just-Lisa-Now-

Answer

Intuit Community Champion

Heres what Intuit says about it, https://proconnect.intuit.com/support/en-us/help-article/assets/resolving-fast-path-errors-proseries/L1ppVU1SJ_US_en_US?uid=ldn8ap78

You may need to Repair Updates, rather than just Update Products. Go to the Windows Start menu and find ProSeries 2022, under it will be a Repair Updates option, try that.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

S

Shirley79Author

Level 5

I called Support this morning and after 38 minutes on the phone (a lot of the time on hold), they used Glance and went through the license verification again for me.

I e-filed about three more returns afterwards and then I got the message again, so repeated the same process.

Not liking this when the software costs so much.

Thank you for your help.

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