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Level 5
April 13, 2023
Solved

eSignatures purchased not showing up

  • April 13, 2023
  • 1 reply
  • 16 views

Have the paid receipt, and made an attempt to talk with DocuSign -  that was a waste of time. Opened a case ticket. Have a receipt for that.

Thought I'd give it a few more hours, but still nothing.

Any thoughts?

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Best answer by IntuitEric

I'm sorry to hear that.  If you still don't see the eSig units, please contact ProSeries Support at 800-434-6818. 

1 reply

IntuitEric
Level 5
April 14, 2023

I'm sorry to hear that.  If you still don't see the eSig units, please contact ProSeries Support at 800-434-6818.