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Level 2
April 27, 2026
Question

eSignatures not working

  • April 27, 2026
  • 1 reply
  • 3 views

Hi All -

Hope everyone is nice and relaxed and getting through loose ends!

Surprise today - eSignatures won't generate - it's gone on all day.  It goes through all the steps to generate and creates the client notification, then when I click "send" I get the following error message:

Request not sent

Something on our end isn't working.  Please try again after some time.

I refreshed all updates and it is still happening. Anyone else encounter this?

Thanks!

Alaine

1 reply

Moderator
April 28, 2026

Hi @alaine1764  Thank you for posting about eSignature not generating. Please connect with ProSeries Support so we can take a closer look.