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Level 2
January 25, 2023
Solved

ERROR MESSAGE: IND-689-01 WHEN FILING 2021 RETURN IN 2023

  • January 25, 2023
  • 1 reply
  • 16 views
ERROR MESSAGE: "PRIMARYSIGNATUREDT.....IND-689-01 WHEN FILING 2021 1040 IN 2023
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Best answer by sewcpa

The software produces a red error but use the real 2023 date anyway. 

Save.

Go to EFile Center and select that return to transmit to IRS. It will ask if convert and/or transmit. Uncheck the error checking (by Intuit) and convert & transmit to IRS. 

We only care about IRS accepting the return (Intuit error does not matter)

(eventually Intuit will correct its programming)

1 reply

January 25, 2023

Check out this article to find the section titled "How to resolve federal e-file reject code IND-689-01".

Level 2
February 1, 2023

I'm having the same issue  - but the program will not allow me to enter a date in  2023?

sewcpaAnswer
Level 6
February 1, 2023

The software produces a red error but use the real 2023 date anyway. 

Save.

Go to EFile Center and select that return to transmit to IRS. It will ask if convert and/or transmit. Uncheck the error checking (by Intuit) and convert & transmit to IRS. 

We only care about IRS accepting the return (Intuit error does not matter)

(eventually Intuit will correct its programming)