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Level 5
February 23, 2024
Question

Error message about PPR. I don't have PPR.

  • February 23, 2024
  • 1 reply
  • 7 views

Getting an error message when I try to print an S Corp return:

ProSeries has detected that you are attempting to complete, print, or e-file a return which must be authorized for pay per return before continuing. In order to authorize the return a valid SSN, EIN or TRN must be present on the Federal information worksheet.

I do not use Pay per return. I have the 200 return package. I am nowhere near 200 returns. Any ideas? It's after 9 PM so I can't call them. 

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1 reply

ljr
Level 9
February 23, 2024

Did you try to reauthorize your license? Do all updates and repairs?