Error E-Filing 2020 Federal Return - 10250-0-0

Forum|Forum|3 years ago
February 10, 2023
2 replies
28 views

I am trying to e-file a 2020 federal return in Proseries Basic and it is PPR. When I go to pay for the return it gives me an error message that it could not license the product to due unexpected issues.

Does anyone know why I keep getting this error and if so, how do I fix it?

Thank you!

ProSeries Basic

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

First, try Tools >License Product, then run Updates then try to PPR again.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

S

sldixonAuthor

Level 2

Hi.

I've done that at least 5 times. It still isn't working. Any other suggestions??

Thank you for responding so quickly!

T

Terry53029

Intuit Community Champion

Try normal troubleshooting steps, fix updates, reboot, and try again

dkh

Level 15

I recently had an issue with increasing PPR funds for 2020 Professional via online. I had to manually increase the balance which requires calling in to give them your code and in turn they give you a code. The support person I spoke with said there is a known issue with 2020 PPR. However, that may not be what your problem is.

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