ERROR DETAIL: spouse ssn in the return must not be the same as the primary ssn on another return filed for the same tax year
The above is what is under "error detail" for rejection code IND-510-02. But then it says something different under "error resolution".. The Irs rejected this return because the taxpayers's ssn has been entered on a return already filed and accepted. Verify that the taxpayer's SSN is correct and resumit. If the SSN was entered correctly, contact the IRS for further guidance. If this problem cannot be resolved, you'll have to file by mail.
Has anyone had this happen before? I verified that both taxpayer and spouse's SSN were correct. So, we have to mail their returns, fine. But what else happens? Will the IRS investigate it? They are curious as to who stole their information, how, and when, etc. I don't think they will get their answers, I just want to know if anyone else had this happen. In the meantime, I will check IRS.gov, too. Thank you.
Jim
