EITC from "Undocumented Sources" - Unable to E-File

That seems to be a program error that Intuit is investigating.  So it will likely be corrected in the near-ish future.

But I personally haven't hear if they actually WILL be fixing it, or if they are still just looking into the issue.

Are you using the 2019 EITC lookback and have no earned income in 2020?  I believe this is just a programming glitch that should eventually be fixed.

@IntuitAustin can you confirm this?

@TaxGuyBill was it you that mentioned the same thing is happening in TurboTax and theres a plan for it to be fixed?

I too am receiving a error message saying that the earned income comes from undocumented sources.  In my case I have an amount entered for Medicaid Waiver Payments on line 6 of the EIC Worksheet.  I had this in 2020 and had no issues filing electronically.  How to contact anyone at Intuit for this?

If I enter Earned income from 2019 return as a larger amount then the current year earned income and check yes to use 2019, then I don't get the error message that I do as I mention in the first paragraph.  But my question here is can I use the amended Earned income amount from 2019 when I am in the process of amending 2019? I know what the new earned income amount is. I have a feeling this refund will take forever for them to get and amending 2019 might also be confusing and could prolong the refund.

"Filing paper returns by mail, during these times, will mean lengthy time for the IRS to receive and process the return."

This was true when posted in 2021.  Taxpayers who filed paper returns in early February 2023 received refunds in early March 2023.