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Level 3
January 16, 2025
Question

EFIN

  • January 16, 2025
  • 3 replies
  • 18 views

I am new to pro series but have been filing returns with the IRS for the past 3 years so my acceptance letter is over 12 months.  My application has been rejected and I don't know how to proceed because you don't have to have an EFIN acceptance from the IRS every year to file...correct or is it because I've changed from a different firm?  I can't seem to find a phone number to talk to support.

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3 replies

IRonMaN
Level 15
January 16, 2025
Just-Lisa-Now-
Intuit Community Champion
January 16, 2025

"or is it because I've changed from a different firm"

Yes, if you have a new firm you need update your EFIN and send a copy of that EFIN application to Intuit for it to be reflected on your program. EFINs are assigned to a firm, not to a person.

Did you get a new EFIN when you changed firms? 

You may want to reach out to IRS EServices and see what needs to be done, once you have a new EFIN Summary Applicaiton you can follow the instructions here to get that to Intuit.


Register and Manage your EFIN with Intuit before e-filing

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
donnaVAuthor
Level 3
January 16, 2025

Hi Lisa, Thank you, I did get ahold of support and she said I would need to download the full application from the IRS website.  I don't need to update because I'm not changing firms I only am changing software, which doesn't require an IRS edit. I did that and think I'm good now.  appreciate all the responses...there is always a new learning curve when changing software, one reason I've procrastinated so long.

Just-Lisa-Now-
Intuit Community Champion
January 16, 2025

Oh good!  I had to upload mine this year too, they told me it had been 7 years and it had to be done again....weird, but ok.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
George4Tacks
Level 15
January 16, 2025

Are you confusing PTIN with EFIN?

Answers are easy. Questions are hard!
Just-Lisa-Now-
Intuit Community Champion
January 16, 2025

@George4Tacks wrote:

Are you confusing PTIN with EFIN?


I dont think theyd get a rejected application for a PTIN.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
January 16, 2025

If you mark the box that you are a convicted felon (accidently or honestly?😬) you would most likely get a rejection.  But maybe Donna will come back and provide a few more details to this drama.

Slava Ukraini!