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Level 3
January 29, 2024
Question

Efiling proseries basic error

  • January 29, 2024
  • 12 replies
  • 32 views

Is anyone else having an issue with Efiling today in Proseries basic already?  Federal shows 1 error but does not lead me to the error in red like usual.  (States have no error and will still Efile.)  I have reinstalled updates and repaired updates.  Anything other suggestions?

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    12 replies

    Level 2
    January 29, 2024

    I am having the same issue. I called and they are not open yet... Please let me know if you find anything out. I will do the same. 

    Level 4
    January 29, 2024

    same

    Level 2
    January 29, 2024

    Same

    Dwight

    IRonMaN
    Level 15
    January 29, 2024

    Right day, wrong time.  The early bird doesn’t always get the worm

    Slava Ukraini!
    GodFather
    Intuit Community Champion
    January 29, 2024

    Let's be more positive, please...but I bet the worm is happy.  

    IRonMaN
    Level 15
    January 29, 2024

    With global warming those worms are getting pretty big.  Little birds need to make sure the worm doesn’t get them.

    Slava Ukraini!
    Level 2
    January 29, 2024

    I can't file either and I have a number of returns I need to get out before I leave to see other clients.  If 1/29/24 is filing date, software should have been available at 12:01 am PST (as that's where Intuit is located).  I have updated to no avail.  Anyone else have success yet?

    IRonMaN
    Level 15
    January 29, 2024

    Sorry, but it don’t work that way.  In past years I believe the gates were opened around 8:00 or 9:00 am central time.

    Slava Ukraini!
    Level 4
    January 29, 2024

    Actually, I thought even earlier.

    Level 2
    January 29, 2024

    Error reflecting but no error when completingreturn

    Level 2
    January 29, 2024

    Same problem, reflecting error but none appears to be on return.

    Jim-from-Ohio
    Intuit Community Champion
    January 29, 2024

    I use Professional... I decided to get these stockpiled returns efiled.. program worked like a champ for me.. all returns transmitted nicely. 

    Level 4
    January 29, 2024

    I use Professional also and mine is still acting up.  I've run update numerous times, verified PTIN, rebooted....ugh?  

    Level 2
    January 29, 2024

    JUST GOT OFF PHONE WITH THEM, MINE WAS DOING SAME THING

    GO TO TOOLS-OPTIONS-FIRM/PREPARER INFO

    MAKE SURE PTIN VERIFIED CORRECT? IS CHECKED UNDER THE ERO SECTION

    THAT SHOULD FIX IT

    WAS FREAKING OUT THIS MORNING. HOPE THAT WORKS!

    Level 2
    January 29, 2024

    Thank you so much for this!!  I was going nuts

    Level 2
    January 29, 2024

    same err

    GodFather
    Intuit Community Champion
    January 29, 2024

    Way to go ProSeries Customer Support.  

    Level 2
    January 29, 2024

    Same!