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M
Mike3232
Level 4
April 2, 2026
Question

efile status malfunction

  • April 2, 2026
  • 2 replies
  • 12 views

Efile status shows "sent to intuit" but is rejected.   Need it to show rejected to fix.
Another says ''Sent to IRS'', but is indeed "accepted"

Why?

2 replies

GodFather
GodFatherIntuit Community Champion
Intuit Community Champion
April 2, 2026

Just curious how you know the status of the returns if ProSeries is showing them as Sent to Intuit and Rejected?  Maybe a call to support is the way to go here. 

 

    M
    Mike3232Author
    Level 4
    April 2, 2026

     

     

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    April 2, 2026

    highlight the file in the list, then instead of Receive Acks, choose Update Acks of Selected Returns, see if that pulls it in.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
      M
      Mike3232Author
      Level 4
      April 3, 2026

      thanks, worked under pending

       

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