Level 3

Question

Efile no

Forum|Forum|2 years ago
February 1, 2024
2 replies
16 views

I e-filed two returns on January 30 2023 (one for 2021 and one for 2022). And so far there is no e-file acknowledgment, that is whenever I click on update file status link it says sent to IRS. Contacted proseries support and I was told there is record of those returns having been received by intuit. What's wrong? Is there a way around this issue?

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Level 15

Make sure you updated the prior year software. There was a schema issue due to an IRS change to prior years that Intuit had to re-program.

Altho if you were actually able to efile, I wouldn't think that's the problem

HumanKind... Be Both

Level 3

I update software daily doesn't fix issue

Level 15

OK... I'll remember that you do that next time.

HumanKind... Be Both

Intuit Community Champion

Intuit Community Champion

There was a weird IRS rejection issue that was happening with some prior year returns, its possible rather than rejecting theyre holding these until it can be rectified?

https://accountants.intuit.com/community/proseries-tax-news-updates/discussion/investigating-rejection-code-f1040-034-07-in-proseries/00/282509

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Level 15

Lisa... jinx

HumanKind... Be Both