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Level 3
November 20, 2023
Question

Early renewal billing

  • November 20, 2023
  • 2 replies
  • 11 views

I have been using Pro-Series since 2003, and have always renewed early under the deferred payment plan.  I renewed this past June, but now Intuit is challenging my renewal.

Each time I call Intuit I speak to offshore personnel who just read from a script. 

Can anyone send me a US based contact phone number ?

Intuit keeps raising their prices for both Pro-Series and Quickbooks, but their customer service gets progressively worse,

Thank you!

Anthony

 

This topic has been closed for replies.

2 replies

IRonMaN
Level 15
November 21, 2023

I'm once again curious.  What do you mean "Intuit is challenging my renewal"?

Slava Ukraini!
acitrolaAuthor
Level 3
November 21, 2023

Good morning!

I meant to say Intuit is challenging my “early renewal.”

I would love to speak to someone here in the States.

Thanks for responding and have a great Thanksgiving!

Level 2
November 22, 2024

I am having the same issue.  I renewed early and they are not respecting the discount for doing so. 

Their Customer Service is AWFUL!!  I have been hung up on 3 times because the offshore representative 

cannot understand my questions.

 

IRonMaN
Level 15
November 22, 2024

Sorry but nobody hanging out here can fix that for you.  You need to try calling to see if you can reach someone that actually knows what day it is and speaks well enough for you to understand.

Slava Ukraini!