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Level 5
February 14, 2023
Question

E-signatures for 1020-S and 1065s are worthless.None from last year worked. They all asked random questions that had nothing to do with my clients. Same this year.

  • February 14, 2023
  • 1 reply
  • 11 views
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1 reply

Skylane
Intuit Community Champion
February 14, 2023

Sorry I can’t really help but you certainly reaffirmed my decision NOT to use e-signatures or DocuSign for tax returns…. A good portion of my practice is completely electronic EXCEPT for signatures… i don’t care how they sign and return but it’s entirely on the client! If they want their returns filed they sign and return. 

If at first you don’t succeed…..find a workaround
Level 3
February 14, 2023

Instead of using the useless default Knowledge Based Questions choose the Access Code option.  Create your own code that you securely send to your client.  This has been working for me.