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R
RobertOHarris
Level 1
April 11, 2023
Question

E signature

  • April 11, 2023
  • 1 reply
  • 11 views

If eSignature fails authentication, does the reminder allow the client to try again?

This topic has been closed for replies.

1 reply

IntuitEric
IntuitEric
Level 5
April 14, 2023

If the taxpayer fails to login, they can retry at a later time via the original email.

The reminder sends a new email to the taxpayer, reminding them that they still have a pending request.

S
Shawncam
Level 2
April 15, 2023

If spouse failed to authenticate, does this mean the taxpayer can't esign?

IntuitEric
IntuitEric
Level 5
April 15, 2023

Both the taxpayer and spouse need to sign the return before efiling.

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