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D
DEBRA2025
Level 1
February 1, 2025
Question

e SIGN

  • February 1, 2025
  • 1 reply
  • 2 views

I sent my customer an esign and because it failed the first time I resent it. It took away another esign signature from my pool of esignatures.  Is that supposed to happen?

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1 reply

GodFather
GodFatherIntuit Community Champion
Intuit Community Champion
February 1, 2025

When that happened to me, the e-signature system eventually recognized the failed attempt, and it was replenished in time (a few days). 

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