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E
ezun
Level 1
January 23, 2025
Question

e filing

  • January 23, 2025
  • 3 replies
  • 10 views

I am having problems e filing returns for 2023 because I used 2023 pro series basic and for 2024, I am using pro series professional is that normal? is anyone else having the same issue?

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 23, 2025

What kind of problems are you having?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
C
CGH
Level 5
January 25, 2025

Hello Lisa,

Thank you for your assistance. My EIC problem solved. IRS web site on the second page declared what is NOT earned income - Pensions. 2017 and IRS accepted and paid to my client $6,600. I informed client to keep in reserve for possibilities repercussion/

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 25, 2025

pensions are not EARNED income, thats correct.   has to be wages or self employment income to count as EARNED.

You said in 2017 your client got EITC based on only pension income?  That doesnt sound correct, but its too long ago to waste anytime worrying about.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
B
BhumaL
Level 3
January 24, 2025

 Can you elaborate the efile issue you are facing ? Is it specific to ty23 ?

Any screen shot or error message would be helpful.

IntuitEric
IntuitEric
Level 5
January 24, 2025

@ezun Hi, I'm sorry you are running into this issue.  This issue has been fixed, please try again and let me know if you are still seeing any issues.

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