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M
Mike3232
Level 4
March 6, 2024
Question

e-file Signature Authorization

  • March 6, 2024
  • 2 replies
  • 21 views

Why would MFJ, both emails for e-file Signature Authorization  only allows  spouse for both sigs?

This topic has been closed for replies.

2 replies

GodFather
GodFatherIntuit Community Champion
Intuit Community Champion
March 6, 2024

Can you elaborate a bit?  What do you mean by "only allows spouse for both signatures?"  Does this pertain to eSignature?

M
Mike3232Author
Level 4
March 6, 2024

Both Docs have spouse signature. Primary didn't receive one to sign

M
Mike3232Author
Level 4
March 6, 2024

Used separate email addresses for Primary and Spouse for a work around.
Still do not know why it wouldn't work normally.

GodFather
GodFatherIntuit Community Champion
Intuit Community Champion
March 7, 2024

The signature request should go to whatever you enter as the individuals email on the Info tab.  The husband and wife should have unique emails and the system would then forward the electronic signature request to both of them.  I use Intuit's esginature and it has worked extremely well for me.  

    M
    Mike3232Author
    Level 4
    March 7, 2024

    Never had any trouble before with H/W having same email, just this one.

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