"Duplicate of One That Was Previously Received" Error Message

Forum|Forum|2 years ago
January 30, 2024
1 reply
6 views

I e-filed a TY 2021 return for a client in 2022. In July 2023, I e-filed an amended return for TY 2021. Further changes were needed and I attempted to e-file a second amended return today when the e-filing window opened again.

I initially received an error message indicating I needed to change the e-file date to the current year. I did that, and filed it again. I then got the following error message: "The submission is a duplicate of one that was previously received. Please contact customer support."

Has anyone received this error message? Any ideas on what I should do here? I tried resaving the file with a new name, but am still getting the same error message.

ProSeries Basic

Best answer by Just-Lisa-Now-

To EF a second amended return you need to mark an additional checkbox on the EF Info Worksheet telling the program that its a second amended return, could that be the hang up?

Just-Lisa-Now-

Answer

Intuit Community Champion

To EF a second amended return you need to mark an additional checkbox on the EF Info Worksheet telling the program that its a second amended return, could that be the hang up?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

J

JOFI

Author

Intuit Community Champion

Thank you so much! This was the first time I have electronically filed a second amendment to a return and had no idea that box even existed!

The return went through and I am now just awaiting final IRS acceptance.

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