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Level 2
May 25, 2023
Question

Due Diligence regarding E-file Rejection notices

  • May 25, 2023
  • 4 replies
  • 15 views

Suggest Intuit do better due diligence relative to  e-file rejection notices. Intuit does not have mechanism for alerting preparers that client returns have rejected and are sitting in limbo.

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4 replies

IRonMaN
Level 15
May 25, 2023

You mean no mechanism other than for the preparer to check for acknowledgements on a regular basis?  The software can only do so much -------- sometimes the preparer needs to take some responsibility for their work.

Slava Ukraini!
Level 15
May 25, 2023

The program automatically prompts you to check for acknowledgments, and gives you a green accepted or a red rejected for each submission when it does that.  Or did you turn those features off?

PATAX
Level 12
May 25, 2023

👎

June 6, 2023

@Eddie49 Please comment and vote on this similar idea: Auto e-file confirm sent via email to client once returns are accepted

For more enhancements, select "Status": Open for voting, "Sort by": Most Popular here: ProSeries Idea Exchange