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Level 5
October 30, 2024
Question

DropBox and ProSeries Compatibility Issues

  • October 30, 2024
  • 2 replies
  • 10 views

When I have DropBox running, I am consistently receiving a message from ProSeries about "the action cannot be completed becaue the service is taking too long to respond." ProSeries does not open, and the dialog box continues to pop up.

It is ProSeries 2023.

There is clearly a conflict with the 2 programs running at the same time.

Does anyone know how to resolve?

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2 replies

IRonMaN
Level 15
October 30, 2024

You can always try calling support but I would vote for just not having them running at the same time.

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
October 30, 2024

I get that at the office whenever my cloud backup is running, so I always figured that was the cause....., but then yesterday I got it here at home for a loong time and I had NOTHING running in the background, so I dunno what the real problem is.

Sometimes a reboot of the computer gives you a reprieve for a day or two, but if you're shutting the system down on a regular basis, this probably wont help.

Its some kind of resource management issue within the PS program, I dont think its anything we can "fix".

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪