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M
mark16
Level 2
March 29, 2023
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  • March 29, 2023
  • 1 reply
  • 7 views

I had to uninstall ProSeries 19. Now when I go into My account I just get a blank page. I have no download options.

 

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 29, 2023

do you have 2018 installed?  You could download 2019 again using the Download Next Years Product under Help on the top menu bar.

If the page is completely blank, Id guess a browser or cookies issue, maybe a reboot of the computer is needed?

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