Customer Support Phone Number?

Forum|Forum|1 year ago
February 18, 2025
1 reply
21 views

HI everyone,

Now I realize that I am missing a few clients from last year that didn't transfer correctly.

Does anyone have a customer support phone number handy?

Thank you!

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Correctly or not at all?

If they didnt transfer correctly, just delete them and retransfer, you may want to update your 2023 program prior to re-transferring, there were a few transfer glitches earlier this season when 2023 hadnt been updated recently.

If they didnt transfer at all, open 2023 and verify the file name, then when you open the transfer window in 2024, look for those file names. Be sure it wasnt a paper filed return in 2023, it wont appear in the EF Center when you transfer to 2024, Ive done this a few times and thought the return didnt get transferred over.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

SensibleandHourlyAuthor

Level 6

Hi there,

I will try but I am abysmal when it comes to this stuff, and had hoped someone would be available at support to walk me through. Is support no longer offered at all?

Thank you for the advice.

Just-Lisa-Now-

Intuit Community Champion

I havent had to call them in many many years, but I think the phone number is still the same 800-434-6818, from what Ive seen from others that call for support, some representatives arent worth what theyre being paid, but you may get lucky and get a good one!

Whats the issue youre having with some files?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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