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T
tpizza
Level 1
February 5, 2023
Question

Crashing when printing a large partnership return

  • February 5, 2023
  • 4 replies
  • 22 views

Anyone having trouble with a large partnership return crashing when trying to print?

It only happens once an income or expense is entered...once there is an allocation of income to be calculated by the program.

It will not crash with no data in the return.

This topic has been closed for replies.

4 replies

sjrcpa
sjrcpa
Level 15
February 5, 2023

Try shutting down your computer. Then start it up. Open only ProSeries and see what happens.

The more I know the more I don’t know.
    IRonMaN
    IRonMaN
    Level 15
    February 5, 2023

    Does it crash printing to a pdf?

    Slava Ukraini!
      Just-Lisa-Now-
      Just-Lisa-Now-Intuit Community Champion
      Intuit Community Champion
      February 5, 2023

      Someone over in the FB group had a similar issue.  Every time she customized the client letter, ProSeries would crash when she tried to print....did you customize your client letters?

      ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
        I
        Intuit_Ramky
        Level 4
        February 6, 2023

        could you please send Sanitized Client return file and ProSeries' logs to proseries_engineering@intuit.com? Thanks!

         

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