Skip to main content
Level 4
January 14, 2025
Question

Copying 2023 client files to flash (E) drive

  • January 14, 2025
  • 2 replies
  • 9 views

First time ever I'm unable to copy files to a flash drive in File Maintenance.

Error message says..You can't copy, move, or name a file to itself.

Anyone else having this issue? Thanks.

2 replies

Level 10
January 15, 2025

Just do it like you would copy any other file . I go to "This PC" within windows (windows 11) and navigate to the directory and files I wish to copy, 

Shift {down arrow} to highlight the range of files to copy

ctrl c to copy

navigate to the thumb drive

ctrl v to paste

viola!

IRonMaN
Level 15
January 15, 2025

I know that awhile back I would sometimes have issues with copying multiple files at once.  Single files were fine, multiples were a no can do.  If nothing else, you could just copy them from the ProSeries data file on your hard drive.

Slava Ukraini!
Level 2
January 31, 2026

I copied from pro data file then transferred to usb but it opens up  pro series to view?  What did I do incorrectly?  Client file maintenance is blank to copy or backup

 

IntuitKatie
Moderator
February 2, 2026

Hi @macaroni ! Thank you for being here on the Community. I am not 100% what might have happened. Here is a video that might be of some help for you: How to move ProSeries data files to new computer

If you have not reached out to support yet we would recommend you do so!