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Client's old bank account number on return

Forum|Forum|3 years ago
April 22, 2023
4 replies
23 views

My client told me to use the bank account number on file and she later realized that it was an old account. How can she get her refund or will she be able to retrieve it?

Individual

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

I had one of those earlier this season, check arrived just about 3 weeks after the direct deposit was supposed to happen....so theyre looking at 4-5 weeks for the refund check to arrive....hopefully the address on the return is current.

IRonMaN

Level 15

The normal process is for the IRS to send out a check if the account information doesn't match up. Although someone said that you might me able to correct the account information if you call the IRS, but I don't have what phone number you would use for that. Also, that route is going to depend on the timing on where the refund process is at in their system.

Slava Ukraini!

PATAX

Level 12

I read on another forum that if direct deposit does not go through that IRS will mail check.

JRC

Level 7

Needed lots of patience here to wait for refund in the mail.

Skylane

Intuit Community Champion

Try where’s my refund for status. It’s fairly accurate

If at first you don’t succeed…..find a workaround

Just-Lisa-Now-

Answer

Intuit Community Champion

I had one of those earlier this season, check arrived just about 3 weeks after the direct deposit was supposed to happen....so theyre looking at 4-5 weeks for the refund check to arrive....hopefully the address on the return is current.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

PATAX

Level 12

Good point there about the address. If they have moved and the address on the return was the old address, then the post office may not forward it to the new address and return it to the IRS. Then it will take longer to get the refund. If I am wrong about this then please let me know.

Just-Lisa-Now-

Intuit Community Champion

USPS wont forward a refund check.

Where My Refund didn't show that the check had been sent, it was still showing the direct deposit date and the client already had the check in his hand.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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