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T
TaxStar
Level 2
January 23, 2026
Question

checklist failure to send

  • January 23, 2026
  • 1 reply
  • 11 views

The program gives me an error message when I try to send out the checklist. Clients have email. I have Outlook installed. I use yahoo as my email contact for proseries. Does that make a difference? Why isn't it mailing the list?

1 reply

Kathi_at_Intuit
Kathi_at_IntuitModerator
Moderator
January 25, 2026

Hi @TaxStar Thanks for posting in the Community about the receiving an error when trying to email the checklist from ProSeries. We recommend reaching out to ProSeries Support on this if you have not done so already. They would be able to remote in and take a look with you. 

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.**
T
TaxStarAuthor
Level 2
January 27, 2026

No Support call was no help.  The girl did not even understand the issue. 

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