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taxladies
Level 3
February 10, 2023
Question

Cannot Print or create PDF

  • February 10, 2023
  • 1 reply
  • 13 views

Anyone else have a problem creating a PDF file.  Pro Series crashes on me for the last 2 days.

    This topic has been closed for replies.

    1 reply

    IRonMaN
    IRonMaN
    Level 15
    February 10, 2023

    The general pecking order to solve a problem is:

    Reboot

    Repair updates

    Use the ProSeries tool hub

    Uninstall and do a fresh install

    Cry

    Call support

    Retire

    Slava Ukraini!
      T
      taxladiesAuthor
      Level 3
      February 13, 2023

      I'm stilling working with support.  They cannot figure it out. 

      I could print and do PDF on 02/08/23.  then there was an update and now it does not work.  It crashes the program.  

       

      A
      AJMorris
      Level 4
      March 15, 2024

      Ditto.  It worked for me, now it doesn't.  Won't print both the state and fed returns in a filing copy, only the fed return.  So time consuming and frustrating.

      Anyone get a fix to this issue?

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