Level 2

Question

Cannot access system information. The system is currently locked by another user.

Forum|Forum|1 year ago
March 26, 2025
1 reply
7 views

Can someone please help. I migrated Fixed Asset to a new server and shared the folder. I was able to access fixed asset manager from the server but when I tried accessing the fixed asset manager from a workstation, it keeps giving me this pop-up = "Cannot access system information. The system is currently locked by another user."

ProSeries Fixed Asset Manager

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Intuit Community Champion

Intuit Community Champion

This is for the same message in proSeries, but it might help with FAM too.

https://accountants.intuit.com/support/en-us/help-article/save-data-file/file-currently-locked-another-user-error-opening/L4kuPRrDV_US_en_US?srsltid=AfmBOormaZKv183LpR01spAgyxE36wUGPjsDGqgb4nw2qcNFgiJtydVR&uid=m8pbxrm9

I put this into Google and the AI answer that appeared at the top might have some good ideas

fixed asset manager locked by other user

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Level 2

Hi,

I tried all those options but I'm still getting the same error message from the workstation.

Intuit Community Champion

Intuit Community Champion

Sadly, I think you may be stuck calling support.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪