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D
doloresrtaxes12
Level 1
January 6, 2020
Question

Can not open my prior years program at alltried changing password; but still will not open any prior years but only 2018

  • January 6, 2020
  • 2 replies
  • 19 views
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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 6, 2020

Do the programs open but you cant log in?  or do the programs not start up at all?  Do you get any message?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    J
    JB98
    Level 2
    March 8, 2020

    Get message that the firm or Administrator wi

    ll be sent a email and I can try later. What is this?

    V
    vezna31
    Level 3
    August 23, 2022

    I'm having the same problem.  Username and password works fine for years 15, 16, 17, 18, 20, and 21, but not 2019.  I also get this problem when I try to log into MyLink account with ProSeries online.  I have to log into my old IOP payroll account and then open another tab and it will let me go into MyLink.

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