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N
N411BC
Level 3
March 11, 2023
Question

Can Not Find Central Directory

  • March 11, 2023
  • 1 reply
  • 10 views

If you are trying to import scanned documents and get this error message ("Can Not Find Central Directory")  review your original scanned documents and remove any documents that are excessively grey then rescan and submit.

This topic has been closed for replies.

1 reply

IntuitEric
IntuitEric
Level 5
April 14, 2023

From the wording, it sounds like the scanned document is too dark.  Please  review your scanner's instructions to lighten the scanned image.  Then rescan the document.

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