Calculation error in software
I have discovered a software calculation error on schedule A regarding the SALT deduction. It applies to Mass. returns. There is a line that carries forward the amount of state tax paid with prior years’ return as an additional SALT deduction. However, the software is taking the prior years’ amount owed before state tax credits are applied thereby deducting too much as additional state tax paid for prior year.
When I talked to tech support they could not direct me to anyone that could help and said that I was ultimately responsibe to make sure numbers were correct.
Since this is a clear software issue why can’t it be fixed?
I am a 22 year userof Pro Series and have never witnessed such disregard for the customer!!!
If any one is actually monitoring these boards please help!!!
