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Level 2
April 7, 2020
Question

Bank Account Verification

  • April 7, 2020
  • 5 replies
  • 45 views

It is so crucial we get the taxpayer's bank account verified correctly especially during these financially troubled times when our clients are relying on tax refunds and their upcoming economic impact payments.  I have pleaded with ProSeries for years to provide us a simple bank verification form which would be a single document that allows us to get the client to verify and sign off on the correct routing/account number for purposes of receiving their refund.  I have to manually create this which just is time lost unnecessarily.

Let me know what you think please.

Josh

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5 replies

itonewbie
Level 15
April 7, 2020

Simplest thing to so is to get a copy of a cancelled check?

---------------------------------------------------------------------------------Still an AllStar
TAXOH
Level 10
April 7, 2020

That's what I do, get a copy of their check or have them give me a voided check or have them write down their routing and account numbers.

itonewbie
Level 15
April 7, 2020

If they don't provide a cancelled or voided check, we have a section in our electronic organizer for direct deposit.  Under that section, for each of the accounts they provide details, they will need to check a box to ascertain that "I confirm that the bank account information and the direct deposit/electronic withdrawal options selected above are correct."

---------------------------------------------------------------------------------Still an AllStar
rbynaker
Level 13
April 7, 2020

This is one of those things I didn't know I was missing until I had it.  Drake has one and it's great.  I highlight "verify your bank info" and the bank info.  The clients sign it along with their 8879s.  Sometimes I write a note on it "the most important numbers on your tax return!"

IRonMaN
Level 15
April 7, 2020

So they sign off and say “that’s my bank account”.  But there is a certain percentage of mankind that is going to sign off because they were told they had to but will never look at it.  To use the words of a dear friend “I’ve got morons on my team”.

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
April 7, 2020

so they sign off and it still ends up being wrong...even its their fault, its still wrong. 

So Im not sure it really solves the problem, unless you making a typo is generally the problem.

I hold the check right up against my monitor and compare the numbers, haven't finger flubbed one since I started doing this.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
BobKamman
Level 15
April 7, 2020

@Just-Lisa-Now-   "I hold the check right up against my monitor and compare the numbers, haven't finger flubbed one since I started doing this."

Warn your clients that you might be overdue?

Level 2
January 26, 2021

I am switching to UltraTax and now I can obtain bank verification through a wet signature on a form or through e-signature.  Life is good.  It amazes me how Intuit wouldn't add this very simple feature after requesting it for many years.  I was a 10 year customer.  I never heard from the company until now when I have not renewed.  UltraTax is pricier I know but so worth it.

Level 2
March 2, 2023

There is form for corporations--why not individual?