Skip to main content
Level 3
March 15, 2025
Solved

Anyone having a problem obtaining a code from Intuit

  • March 15, 2025
  • 2 replies
  • 16 views

I am attempting to sign in to Proseries.  I enter in the password but never receive a code either by phone or text.

 

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

It should prompt you for a code and show you the number its going to when you log in here, is the number correct?
https://accountants.intuit.com/community/proconnect-tax-discussions/discussion/how-do-i-turn-off-the-requirement-that-everytime-i-log-into/00/227750?srsltid=AfmBOoo_oqhOZq5uJV4yO8dfDt0HD7Eo4rcpGDBKND4Qul-e77jqNsxF

If you can get logged in here, you can turn off the 2MFA.

2 replies

Just-Lisa-Now-
Intuit Community Champion
March 15, 2025

It should prompt you for a code and show you the number its going to when you log in here, is the number correct?
https://accountants.intuit.com/community/proconnect-tax-discussions/discussion/how-do-i-turn-off-the-requirement-that-everytime-i-log-into/00/227750?srsltid=AfmBOoo_oqhOZq5uJV4yO8dfDt0HD7Eo4rcpGDBKND4Qul-e77jqNsxF

If you can get logged in here, you can turn off the 2MFA.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Dusty1Author
Level 3
March 15, 2025

Funny - I could not get in there either because it sent a code.

 

Ended up a problem with my cell phone carrier.  I was finally able to get in and I did turn it off (for now at least).

 

Thank you Lisa.

Just-Lisa-Now-
Intuit Community Champion
March 15, 2025

Oh, you know,  I have heard people say they had to restart their phone when this happens, I forgot about that.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
March 15, 2025

I got the code sent very quickly when I logged in there.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪